Female nurse in Jane Lewis uniform leaning against wall in service corridor with folder in hand

Our Compliance Promise

At Jane Lewis, we understand that compliance is critical when it comes to providing safe, high-quality care. That’s why we have a rigorous recruitment process and a continuous compliance monitoring system, ensuring that every member of our team meets the highest standards — at all times.

We promise our clients that only fully compliant staff will be sent to work in their services. If a candidate does not meet our compliance standards, they simply will not be placed.

How we ensure every worker is compliant

Jane Lewis nurse standing in a service garden surrounded by greenery
Robust Recruitment Process

Every candidate undergoes thorough Right to Work and DBS/PVG checks, skills assessments, and reference verification before joining our team.

Regular Compliance Monitoring

Compliance isn’t a one-time check. We have a dedicated compliance team that continuously monitors our staff to ensure all certifications, training, and documentation remain up to date.

Mandatory Training & Refresher Courses

All staff complete essential training before placement and undertake ongoing regular refresher training to maintain high standards.

NMC Verification

For nurses, we conduct real-time NMC PIN checks and ensure NMC registration is in place and monitor for any notes/investigations from the NMC.

Client-Specific Compliance

We tailor our compliance processes to meet specific client requirements, including any additional vetting or training needed for specialist roles.

Our commitment to clients

100% Compliance Guarantee – If a staff member is not fully compliant, they will not be assigned to your service.

Ongoing Monitoring & Updates – We track certifications, training, and DBS/PVG checks, ensuring full compliance at all times.

Transparent Compliance Reporting – Need compliance records? We can provide detailed compliance reports on request, giving you complete visibility and peace of mind.

Carer supporting resident in a supported living facility, sat at a dining table with a notebook

Why compliance matters

By upholding the highest compliance standards, we ensure:

Safe, high-quality care for service users
Legal & regulatory compliance for our clients
Trust & reliability in every placement